FAQ's
Frequently Asked Questions
Have a question about our snaps, press machines or dies? We've put together answers to some of the most common questions to help you choose the right products and get the best results.
Press Machines & Dies
Find answers to common questions about choosing a press, compatible dies and getting started.
What do I need to get started with plastic snaps?
To apply plastic snaps, you'll need a press machine, a compatible die set and snaps. Many new customers find our Starter Kits the easiest way to begin.
Our Getting Started guide explains the different options and helps you find the right combination.
Can I use the same press for different types of fasteners?
Yes! Our professional press machines can be used to apply a range of fasteners, including plastic snaps, metal snaps, rivets, grommets and jean buttons.
You'll need the appropriate die set for each type and size of fastener. Our basic pliers are designed for a more limited range of applications and are not compatible with professional press dies.
I already have a press machine. Will your dies fit?
Our dies may be compatible with other brands of press machines, provided the die fittings are the correct size and style.
If you already own a press, compare its die fittings with the specifications below.
DK93 KAM Table Press
- Top die shank: approx. 8mm (5/16") diameter, with M8 screw threading
- Bottom die shank: approx. 19mm (3/4") diameter
- With Adaptor Base: accommodates bottom dies with an approx. 9.9mm diameter shank
Snaps Australia Stand-Up & Handheld Presses
- Top die shank: approx. 8mm (5/16") diameter, with M8 screw threading
- Bottom die shank: approx. 9.9mm diameter
Please note: Matching shank measurements alone does not guarantee compatibility. The die must also fit and operate correctly in your press.
If you're unsure, please contact us.
Do I need to purchase dies separately?
Yes. Press machines and dies are sold separately, allowing you to choose the die sets that suit the fasteners you plan to use.
Each type and size of fastener requires a compatible die set. The easiest way to get started is with our Starter Kits. If you're unsure, please contact us.
Do I need an Adaptor Base for the DK93 Table Press?
The DK93 Table Press requires an Adaptor Base when using our SA branded dies (eg our metal snap dies, rivet dies, no-change dies, removal dies). The Adaptor Base simply makes the bottom die hole smaller so that it allows the dies to fit correctly into the press.
Our portable professional presses do not require an Adaptor Base.
Watch the short video below to see how the Adaptor Base works with the DK93 Table Press.
What are No-Change Dies?
Our No-Change Dies make applying plastic snaps faster and easier. They allow you to apply both the socket and stud sides of a snap without changing the top die.
This is particularly useful when applying lots of snaps, as there's no need to continually swap dies between each side.
Where can I find instructions for my press?
We have step-by-step instructions, photos and demonstration videos to help you get started with your press machine.
Visit our How to Use guide to find instructions for the table press, stand-up press, handheld press and basic pliers.
Help! My dies are stuck. How do I remove them?
Don't worry, this is usually an easy fix! A small squirt of lubricant, such as WD-40 or machine oil, around the stuck die fitting will often do the trick.
Allow a few minutes for the lubricant to work, then gently try removing the die. Avoid forcing it, as this could damage the die or press.
If you're still having trouble, please contact us and we'll be happy to help.
Snaps & Fasteners
Find answers to common questions about choosing the right snaps or fasteners for your project.
What size plastic snaps should I use?
Size 20 plastic snaps are our most popular size and are suitable for a wide range of projects, including clothing, reusable nappies, bags and accessories. They are made by KAM with industrial strength polyacetal resin and are suitable for commercial use.
Smaller snaps may be better for lightweight fabrics or delicate projects, while larger snaps can be useful for heavier applications. The best choice depends on your fabric and how the snaps will be used.
Can I use plastic snaps on any fabric?
Plastic snaps work well on many fabrics, but the fabric needs to be suitable for the size and strength of the snap.
Lightweight or stretchy fabrics may need reinforcement to prevent the snaps from pulling through or damaging the material. Very thick fabrics may require snaps with longer prongs.
We recommend testing your snaps on a scrap piece of fabric before applying them to your finished project.
What's the difference between plastic and metal snaps?
Plastic snaps are lightweight, economical and available in a wide range of colours. They're popular for reusable nappies, children's clothing, bags and craft projects.
Metal snaps offer a different appearance and are often chosen for clothing, jackets, bags, leatherwork and heavier-duty applications.
Both types require a press machine and compatible dies. The best option depends on the fabric, finish and intended use.
Can I use the same dies for different snap sizes?
Generally, no. Dies are designed to fit particular types and sizes of fasteners, so it's important to use the correct die set for your snaps.
For example, Size 20 plastic snaps require compatible Size 20 dies. Metal snaps require their own appropriate dies.
If you're unsure which dies you need, please contact us before ordering.
Can I use snaps from other suppliers with your dies?
Our dies are specially made to fit the fasteners we supply. Snaps from other suppliers may vary slightly in shape or dimensions, even when they're labelled as the same size.
For reliable results, we recommend using Snaps Australia fasteners with our matching dies. We cannot guarantee compatibility with other brands.
How do I know which fastener is best for my project?
The right fastener depends on your fabric, the finish you want and how the finished item will be used.
Our Getting Started guide can help you understand the different options and choose suitable snaps, dies and press machines.
Still unsure? Please contact us and we'll be happy to help.
Troubleshooting
Having trouble applying your snaps? Here are some common problems and how to fix them.
Why won't my snaps close properly?
It’s important to apply enough pressure on the handle of the press so that the centre prong of the cap is properly flattened. If it’s not flattened sufficiently the pieces can’t click together.
Make sure the snap is positioned correctly in the die and that the prong has been pressed evenly.
Helpful Tip: Getting More Pressure
If you're using the Table Press, try positioning it on a lower, stable surface so you can use some of your body weight when pressing the handle (some smaller customers even use the machine on the floor so they can apply more pressure).
We recommend testing on a scrap piece of fabric.
Why are my snaps coming loose or pulling through the fabric?
Snaps can come loose if the fabric is too thin, the snap hasn't been pressed firmly enough or the prong length isn't suitable for the material.
Lightweight or stretchy fabrics may need reinforcement to provide a stronger base for the snap.
Check that you're using the correct dies and that the snap is securely attached before using your finished item.
Why are my snaps becoming damaged when I press them?
Damaged or distorted snaps can result from incorrect die alignment, excessive pressure or using dies that aren't compatible with the fasteners.
Make sure the snap components sit correctly in their dies before applying pressure. Use firm, even pressure without forcing the press.
If you're unsure, practise on scrap fabric until you're happy with the results.
How do I remove an incorrectly applied snap?
We recommend using our Snap Removal Die to remove incorrectly applied or unwanted snaps.
The removal die is designed to separate the snap components, allowing you to remove the fastener without cutting or pulling it apart by hand.
Visit our step-by-step guide to see how to use the Snap Removal Die.
Why won't my snap fit into the die?
If a snap doesn't fit correctly into the die, check that you're using the appropriate die set for the type and size of snap.
Different fasteners require different dies, and even snaps labelled as the same size may vary between manufacturers.
Our dies are designed for Snaps Australia fasteners, and we cannot guarantee compatibility with snaps purchased elsewhere.
What should I do if I'm still having trouble applying my snaps?
Start by checking the instructions for your press machine and confirming that you're using compatible snaps and dies.
If you're still having trouble, please contact us with details of your press, dies and snaps. Photos of the problem can also be helpful.
Orders & Support
Questions about ordering, delivery or choosing the right products? We're here to help.
I'm not sure which snaps, dies or press to order. Can you help?
Absolutely! Choosing the right combination of snaps, dies and press machines can be confusing, especially if you're just getting started.
Our Getting Started guide explains the different options and helps you work out what you need. Most new customers find our Starter Kits the easiest way to begin.
If you're still unsure, please contact us with a little information about your project and we'll be happy to help you choose.
Are dies included when I purchase a press machine?
No. Our press machines and die sets are sold separately, allowing you to select the dies you need for your chosen fasteners.
Be sure to add the appropriate dies to your order so you're ready to start applying your snaps when your press arrives.
How long will my order take to be dispatched?
We aim to dispatch orders within 3 business days.
Delivery times will depend on your location and the shipping service selected at checkout.
Can I return an item if I've ordered the wrong product?
We accept eligible change-of-mind returns within 30 days, provided the items are unused, unopened and in their original packaging.
Please contact us before returning any items.
What should I do if there's a problem with my order?
If you've received an incorrect, damaged or faulty item, please contact us as soon as possible with your order number and details of the problem.
Photos can be helpful so we can understand the issue and work towards a suitable solution.
What's the best way to contact Snaps Australia?
The easiest way to contact us is through our online contact form. This allows us to review your enquiry and provide accurate product advice.
If you're asking about a particular fastener or press, please include the product details and any relevant photos.
Still Need Help?
Can't find the answer you're looking for? Our Getting Started guide can help you choose the right products, or get in touch and we'll be happy to help.
